What is your cancellation policy?Updated a year ago

Our team is open to review cancellation requests for orders placed within 1 hour from request.

Please email, message or call our team with your cancellation request as soon as possible.

You will receive confirmation of your cancellation if we’re able to make it happen.

Please note that even within this period, we may not be able to cancel your order as it might already be in processing or shipment.

If you have already received your order shipment confirmation email, it is definitely not possible to cancel your order. However, you can always request a return or exchange once your order arrives.