How do I make a return?Updated a year ago

Returns Process

For all Australian orders, we are currently offering Free Returns within 30 days of purchase for orders placed at www.dunelondon.com.au only.

You can return your order for a different product of the same value or more or, a Refund to the original payment method. For more information please contact: [email protected].

Please note the following exceptions to our return and refund policy:

• Returned items must be returned in original product packaging with all tags and stickers attached.
• Returned items must have no visible signs of wear or use.
  
  

To initiate a return, please contact our Customer Service Team via [email protected].